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Warranty Information

At Hustlaa, we aspire to provide excellent quality products, however if you believe that the item has a manufacturing fault, we offer a full 1-year warranty on all our products.

If you are certain that you have received a faulty product, please get in contact with us immediately at info@hustlaa.com.au. We will be in contact with you as soon as possible and assess the issue. All faulty items (if deemed faulty) will receive a replacement of the product if the warranty claim is made within 12 months of the purchase date. The replacement is only sent out, once we receive the original faulty item in our warehouse and has been assessed.  

We will then assess the item and get back in contact with you within 3-7 working days after receiving the suspected faulty item. If we deem the product to be faulty under the Hustlaa warranty guidelines we will replace the faulty product and arrange for it to be shipped back to you free of charge. The processing time for this will vary with each individual case, however, we will try our hardest in ensuring the experience is hassle free. 

If we determine the product to not be covered under the Hustlaa Warranty, we will contact you directly and discuss alternatives and/or possible replacements at an additional cost.

Submit a Warranty Enquiry

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